Terms & Conditions

Article 1 – APPLICATION OF THE STANDARD TERMS AND CONDITIONS OF SALE

These standard terms and conditions of sale govern the sales of perfumes and derived articles to individuals from its "parfums-gala-by-amfar.com” Internet site. Parfums Parour, which is in charge of Parfums-gala-by-amfar.com is a private simplified joint stock company incorporated under French law having its headquarters at 6 Avenue Matignon, 75008 PARIS, France and registered with the Paris Trade and Companies Register under the company number RCS Paris B 339 326 027 - Phone +33.(0)1.47.64.54.54 - Fax +33.(0)1.47.64.51.01.

These standard terms and conditions of sale apply exclusively within this framework, to the exclusion of any other terms and conditions, and in particular, the terms and conditions in effect in our shops.

Article 2 – ARTICLES - AVAILABILITY

Our offers remain valid as long as the articles are presented on the site, subject to their availability.

If an article is no longer available after the submission of your order, we shall inform you of the order’s possible partial delivery or cancellation by electronic or postal mail within the shortest time. You may then request the cancellation of your order or its partial delivery within 7 days. If no information is sent to us with this respect within the aforementioned time, the order’s partial delivery shall be executed.

If the order’s payment has already been executed, we shall refund it partially (in case of partial delivery) or totally (in case of cancellation), within 30 days, according to the following terms:

  • If the payment was executed by credit card, the refund will be executed through our Internet site on the same card as the one used for this payment.
  • If the payment was executed by Paypal, the refund will be executed through our Internet site on the same Paypal account as the one used for this payment

Article 3 – PURCHASE ORDER TERMS AND CONDITIONS

Orders may be placed according to the following terms and conditions:

  • Through the Internet: Parfums-gala-by-amfar.com

You may also place an order:

  • by phone, from 10:00pm to 5:00pm, from Monday to Friday
    •  +33 (0)1.47.64.54.54
  • by email
    • contact@parfums-gala-by-amfar.com

We reserve the right to refuse or cancel the order of a client, if a litigation concerning the payment of the latter’s prior orders is pending.

Article 4 – ON-LINE ORDER – PRICE – PAYMENT

4.1. The client places his/her order through the www.parfums-gala-by-amfar.com Internet site.

First, he/she clicks and indicates the requested quantities in the box appearing below the picture of the selected article. The prices of the selected articles are then displayed. If the client wants to order the article, he has click on « order ». The client has the possibility to verify the order’s details and total price. He/she can correct any possible errors before confirming the order. Through a click on “next” on the Shipping page, the, the client declares to agree these Terms of Service unconditionally.

4.2. The prices of our articles are expressed in Euros. They are understood to be including taxes but excluding preparation and shipping costs, which are additionally invoiced. The amount of those costs is mentioned after the validation of the selected articles’ order.

Shipping costs depends on number of articles and the country.


Customs & duties can be requested according to the regulation of each country.

All orders are exclusively payable in Euros. We reserve the right to modify our prices at any time, but the ordered articles shall be invoiced according to the tariffs (displayed on our Internet site) in effect on the order placement date, subject to availability.

4.3. The payment of your on-line orders must be executed by credit card or Paypal. The following credit cards are accepted: Visa, Eurocard Mastercard. Through a click on the “PAYMENT” button (credit card or Paypal), the client accepts our offer according to these terms and conditions. The seller sends then immediately an electronic receipt acknowledgement of the order sent to him by the client. The debit authorization request is submitted by Parfum Exclusif’s to the client’s payment center within 24 hours as from the validation of the payment by the client. The amount is debited from the client’s bank account within a period of time depending on the practices of the buyer’s bank. The contract is concluded after receipt by Parfum Exclusif’s of the debit authorization issued by the client’s payment center or bank. If the client’s payment center or bank refuses to issue the requested debit authorization, the order shall automatically be cancelled and the client shall be informed thereof through the sending of an automatic reply e-mail. Within the framework of orders executed by other means, we accept checks issued in Euros by a bank domiciled in France or in Monaco, written out to Parfums Parour.

4.4. The data recorded on the Parfums-Exclusif.com or Parfums-Exclusif.fr  websites constitute the evidence of the contracts concluded with our clients for the payments executed by credit card / Paypal through our Internet site. The order and its confirmation are considered as “received” when the parties to which they are sent can access them. All contractual data shall be reported on a confirmation issued at the latest at the time of the delivery.

4.5 Secured Payment: In order to optimize the security of the transactions executed through the Internet, we offer to the client a “secure socket layer” (SSL) on-line payment system permitting the encryption of his/her credit card number.

Important : only the clients using Internet browsers compatible with the SSL system can benefit from the secured payment system.

 

Article 5 – DELIVERY

5.1 Terms of delivery: Articles will be delivered to the delivery address mentioned at the time of the order, subject to the stipulations of Article 5.2.

5.2 Delivery Times: Articles are only shipped after the client’s effective payment. Delivery times are indicated below. Even though we shall endeavour to respect these delivery times as accurately as possible, they depend on transportation possibilities.

Metropolitan France: 24 hours or 72 hours according to the postal authorities’ indicative delivery times. European Union: between 3 to 7 opening days according to the postal authorities’ indicative delivery times. Rest of the world: delivery times vary according to each destination; they will be indicated for a particular country upon simple request.

For any destination outside France, or in case of express shipment, the client can consult parfums-gala-by-amfar.com  by leaving a message in the “CONTACT” rubric. In any event, if the order must be shipped to a country not belonging to the European Community, the client is the importer of the concerned articles. Customs fees or other local taxes are likely to be applicable by the client.

 

Article 6 – WITHDRAWAL RIGHT

In compliance with the provisions of the Consumer Code, the client may exercise his/her withdrawal right within 7 clear days as from the ordered articles’ receipt. In this case, the client does not have to justify his decision. He/she does not have to pay any penalty either.

A client exercising his/her withdrawal right shall however bear the costs resulting from the ordered articles’ return and the related risks thereof. Articles shall then be returned to the following address: Parfums Parour, 6 Avenue Matignon, 75008 PARIS, France. Articles must be returned in their original packaging. They must furthermore be sufficiently protected. Returned articles will be reimbursed by check or credit card credit within a maximal period of 30 days as from the date of the articles’ receipt. Once the articles have been used, this withdrawal right may no longer be exercised.

Article 7 – RECEIPT OF THE DELIVERED ARTICLES

The client must verify the state of the delivered articles’ packaging and their compliance with the articles ordered.

Claims with respect to any obvious defect of the delivered articles or their non-compliance with the articles ordered or the shipment form’s statement must be submitted in written within eight (8) days as from the articles’ delivery.

The client shall have to prove the reality of the observed defect or non-compliance. He/she shall grant to the seller the possibility to verify the actual existence of these defects and remedy them. The client shall neither attempt to remedy these defects personally nor have any third attempt to remedy them.

If the claim is submitted within the aforementioned period of time, the articles that do not comply with the articles ordered or that are affected by an obvious defect shall be, at the client’s choice, either reimbursed or replaced, subject to the availability of similar articles.

The refund of the delivered article or the delivery of the new article shall be executed within 30 days as from the receipt of the non-complying or defective articles to the following address: Parfums Parour, 6 Avenue Matignon, 75008 PARIS, France.

Article 8 – LEGAL GUARANTEE

At the client’s choice, the articles affected by hidden defects shall either be reimbursed or replaced, depending on the availability of similar articles.

The refund of the delivered article or the delivery of the new article shall be executed within 30 days as from the receipt of the non-complying or defective articles to the following address: Parfums Parour, 6 Avenue Matignon, 75008 PARIS, France.

Article 9 – INTELLECTUAL PROPERTY

Presentations, distinctive signs, reproductions and explanations displayed on the “www.parfums-gala-by-amfar.com” Internet site are covered by intellectual property rights and are Parfums Parour or Amfar exclusive property. They may not be reproduced or used by any means and with any respect whatsoever.

Article 10 – PERSONAL DATA

In application of the French law dated January 6, 1978 addressing computing, files and personal information, you are entitled to access, rectify and suppress any personal data referring to you. All rectification requests must be made in written form and sent to the following address : Parfums Parour, 6 Avenue Matignon, 75008 PARIS, France.

Furthermore, we undertake not to disclose the personal data submitted to us by our clients on our Internet site. These data are confidential and exclusively reserved for the processing of your orders or for internal use within the framework of newsletters presenting you some articles similar to those that you have already purchased. Each time you receive a prospecting e-mail, you may however refuse your personal data’s use simply by sending a mail to the after-mentioned address. In this case, you shall not bear any other cost than this message’s transmission costs.

If, during your subscription, you tick : « I wish to receive personalized promotional newsletters » we will also use these personal data internally to personalize our promotional newsletters within the framework of our mailings. On the contrary, if you don’t want to be contacted, do not tick you have to tick : « I wish to receive personalized promotional newsletters ».

In any case, the client may always send a mail to the abovementioned address to request the aforementioned mailings’ interruption. In this case, the client shall not bear any other cost than this message’s transmission costs.

Article 11 – APPLICABLE LAW

The contracts concluded with our clients are subject to French law.